An overview of the criminal justice system in the United States. Emphasis is placed on the profession of police officer and the problems encountered in crime scene analysis, police discretion, and relationships with the larger society. The workings of the courts are examined with reference to the roles of the attorneys, judges, and defendants. The basic problems of the prison system and possible alternative are explored.

Course Outcomes

• CLO1: Students should understand that crime and justice institutions are related to other social institutions, and their forms are shaped by many political and social events occurring in the society and world around us.
• CLO2: To understand the functions and roles of the police officer and the structure of the police department.
• CLO3: To understand the peacekeeping role of the police, police discretion, and the police subculture.
• CLO4: To understand the stages of the court process, the objectives of sentencing, and the appeals process.
• CLO5: To understand the dynamics of the changing prison system and the major problems of the jails and prisons in the United States.

A course that examines the role of the police in American society. Topics include the history of the police, development of different police agencies, police discretion, police administration, police organizations, deadly force, and community policing.

Course Outcomes

• CLO1: Analyze the relationship between the police agency and the wider society
• CLO2: Explain how political, economic, legal, sociocultural, and historical factors affect police agencies.
• CLO3: Evaluate the importance of gender and race in establishing quality policing in the United States.
• CLO4: Appraise and evaluate the peacekeeping role of the police, police discretion, use of force, and the police subculture
• CLO5: Synthesize and explain the police structure, policies, recruitment, training, accountability, ethics and patrol practices.
• CLO6: Analyze and appraise the importance of the relationship of police and the community.

This course is designed to develop knowledge and understanding of the nature of human crisis and develop effective intervention strategies. This will provide a theoretical and applied foundation for working with people in crisis. Students will examine the dynamics of various situations and developmental crises, consider family and cultural influences on coping and explore methods for intervening in crisis situations. The course will provide students with the intrapersonal and interpersonal skills necessary to be an effective law enforcement practitioner. Special attention will be given to non-violent conflict resolution and crisis intervention methods. Human crisis models will be studied with priority given to various conflict patterns requiring involvement of the law enforcement community.

Course Outcomes

• CLO1: Summarize and apply the major concepts, findings, and theoretical perspectives of models of crisis intervention.
• CLO2: Demonstrate knowledge of individual and cultural differences and their influences on beliefs, values, and interactions with others and the impact on crisis intervention methods.
• CLO3: Demonstrate general knowledge of crisis intervention strategies and non-violent conflict resolution methods.
• CLO4: Explain the various forms of crisis and the sociocultural considerations which come along with varying crises.
• CLO5: Assess individual stress levels and coping skills associated with personal and job related factors.
• CLO6: Summarize the elements of crisis situations including mental illness, alcoholism, drug abuse, suicide, domestic and sexual violence.
• CLO7: Distinguish how intervention in crisis situations including mental illness, alcoholism, drug abuse, suicide, domestic and sexual violence might affect the law enforcement practitioner.
• CLO8: Compare and contrast the concepts of balance and resiliency and how they relate to self-care, promoting healthy behaviors and responses germane to the burnout syndrome.
• CLO9: Discuss the impact of violence on community and the field of law enforcement.
• CLO10: Examine personal biases and prejudices in order to develop a more accepting, tolerant and respectful approach to human diversity.
• CLO11: Propose methods of interacting with persons related to a crisis incident and with victims of trauma, illness or injury.
• CLO12: Describe the most effective standard principles and procedures when interacting in crisis situations.

This course is designed provide students with the skills to improve their ability to generate voluntary compliance through the art of persuasion while utilizing the tools of interpersonal communication. The student will receive an overview/refresher of Tactical Communications within the use of force scale, communications elements, inappropriate language, questioning techniques, and other communication principals. This Tactical Communications course teaches students how to stay calm and professional under verbal assault and how to generate voluntary compliance from even the most difficult people. This course also teaches students to identify when their words have failed and how to transition, through tactics, into the escalation of force. The ability to communicate effectively is an officer's greatest asset. This course will enhance officer safety and promote public confidence in law enforcement. This course will help law enforcement practitioners decrease the use of violence, decrease citizen complaints, decrease vicarious liability, enhance professionalism, and lessen personal stress on the job and at home.

Course Outcomes

• CLO1: Explain verbal abuse and the principle of disinterest.
• CLO2: Apply the principles of disinterest: keeping the mind flexible – habit of mind (key words/phrases).
• CLO3: Demonstrate how to handle verbal abuse through deflection and redirection.
• CLO4: Explain communication concepts.
• CLO5: Illustrate Proxemics – spatial relations.
• CLO6: Summarize the five tools to generate voluntary compliance.
• CLO7: Apply the art of paraphrasing - the most powerful communication tool!
• CLO8: Identify the four appeals; sources of persuasion.
• CLO9: Distinguish how to diagnose a verbal encounter – P.A.C.E.
• CLO10: Describe Tactical Communication program implementation models.
• CLO11: Employ the basic components of communication skills and techniques.
• CLO12: Practice the elements of listening and persuasion skills as they relate to effective tactical communication.
• CLO13: Demonstrate de-escalation skills development to effectively deal with difficult people.

An examination of the causes of juvenile delinquency, sociological theory, and the responses of the legal system. The extent of juvenile delinquency, the organization of police, judicial, and correctional response to juvenile offenders, the legal developments in statutory and case law, and the future of this system are examined.

Course Outcomes

• CLO1:Demonstrate understanding of the theoretical explanations of delinquency.
• CLO2:Investigate the methods of delinquency research.
• CLO3:Demonstrate understanding of the nature and extent of delinquent activity.
• CLO4:Discuss the efforts being made to prevent delinquency and future trends in juvenile justice.

An overview of criminal investigation techniques with an emphasis on crime scene investigation and crime laboratory developments. Recent developments in the field include DNA research, trace physical evidence, fingerprint developments, and specific crime analysis techniques.

Course Outcomes

• CLO1:Explain scientific trends in criminal investigation and forensic science.
• CLO2:Apply forensic science techniques and communicate this knowledge to others.
• CLO3:Apply and practice the basics of crime scene investigation.

A survey of prisons, jails, and correction alternatives in the United States. Topics include federal, state, and local correctional facilities, sentencing, the prison experience, community correctional programs, probation, and parole.

Course Outcomes

• CLO1:Demonstrate knowledge of the various punitive and rehabilitative methods and practices utilized in the treatment of crime and delinquency.
• CLO2:Discuss the field of corrections, analyzing the diversity of crime control techniques within a sociological context.
• CLO3: Analyze critically the theories and methods of crime control.

An examination of the elements of criminal laws and the defenses associated with them. Specific crimes of murder, burglary, robbery, rape, traffic offenses, larceny, embezzlement, arson, and other crimes are discussed. Basic criminal procedure questions of search and seizure are examined. The new changes and trends in criminal law are discussed.

Course Outcomes

• CLO1:Demonstrate an understanding of the general structure of criminal law, crime definitions, and how defenses are applied to cases.
• CLO2:Demonstrate a thorough understanding of the principles of criminal law, legal analysis of criminal cases, and the interpretation of statutes.

This course will explore theoretical perspectives and practical skill sets for effective communication, intervention, and problem solving within a criminal justice context. This course will introduce strategies for negotiation, mediation, crisis intervention, conflict de-escalation, re-direction, and problem management. Practical approaches for assessing, managing and intervening in various criminal justice situations will be explored. Challenges with difficult client groups will be identified and appropriate interventions surveyed. Student will have ongoing opportunities to develop and practice skills and interventions through this course.

Course Outcomes

• CLO1:Describe various communication styles and approaches within a criminal justice setting.
• CLO2: Demonstrate various interviewing skills and techniques such as effective inquiring, basic conflict resolution and group facilitation.
• CLO3:Identify general stages of an interview and define objectives of each stage.
• CLO4:Define intervention strategies and provide rationale for strategy selection with various client groups.
• CLO5:Illustrate and apply current problem management theories and skills.
• CLO6:Describe conflict management models and resolution approaches.
• CLO7:Illustrate various crisis intervention strategies.
• CLO8:Describe and explain basic affective, cognitive, and behavioral interventions.
• CLO9:Outline appropriate contexts for basic affective, cognitive, and behavioral interventions.
• CLO10:Describe effective stress management techniques.
• CLO11: Deliver constructive feedback regarding interviewing skills and approaches as well as receive feedback from others.

A detailed examination of the courtroom procedures and the roles and responsibilities of the judge, the prosecutor, defendant, and police officer. Topics discussed include the structure of the courts, the steps in prosecution, the trial, and sentencing.

Course Outcomes

• CLO1:Participate in a complete in-depth examination of the court system.
• CLO2:Acquire an overview of litigation and the trial process.
• CLO3: Examine the process of judge selection, motions, admissibility of evidence, discovery, court efficiency, and management.

A course that examines the main criminal procedure law and search and seizure issues in modern criminal justice. The major procedures and laws that relate to upholding the criminal justice system, including the U. S. Constitution and federal and state legislation are examined. Court cases and legal analysis are applied to the reading of appellate court decisions.

Course Outcomes

• CLO1:Demonstrate understanding of the general structure of criminal procedure, search, seizure, arrest, and interrogation.
• CLO2: Demonstrate a thorough understanding of the principles of criminal procedure, legal analysis of criminal cases, and the interpretation of statutes.

This course will examine the evolving nature of the contemporary public safety system in the United States. The students will gain knowledge about the evolution of the Bill of Rights, competing interpretations of the constitution, Supreme Court cases, and other laws and institutions unique to the American Public Safety System. This course invites students to participate in a critical analysis of the American Criminal Justice System. Particular attention is given to the front line public safety agencies and actors which serve to reproduce order. Inherent in our examination of the public safety processes are specific inquiries into social, political, and economic struggles that characteristically reflect fundamental issues of social inequality. Institutional structures and their attendant networks are explained in relationships to the state and its differential networks. The nature of the public safety agencies and actors, degrees of enforcement and the interrelationships with coercive agencies will be investigated.

Course Outcomes

• CLO1:Explain the role that the discipline of public safety can play in increasing our understanding and analysis of public safety institutions.
• CLO2:Identify and evaluate the various research methods utilized by Public Safety Scholars to understand the social side of public safety.
• CLO3:Synthesize the relevant historical developments of public safety institutions to illustrate the relationship between peace keeping and individual sovereignty.
• CLO4:Describe the role and function of public safety institutions.
• CLO5:Identify the nature of public safety authority as a social and legal construct.
• CLO6:Describe the Sociological concept and process of social control.
• CLO7:Identify the process of recruitment, training, and development of the public safety practitioner.
• CLO8:Explain the incidence and application of corrupt public safety practices.
• CLO9: Appraise the process in which legislation has attempted to control and make public safety institutions more accountable.

This course examines the nature, location, and impact of crime in our communities by exploring a broad range of issues related to Criminology and Crime Data Analysis. Topics focused on within the course include the historical foundations of crime, the theoretical underpinnings of criminality, how we measure criminal acts, the development of criminal careers, the various typologies of offenders and victims, a critical analysis of public policies concerning crime control in society, and the Crime Data Analysis process. Crime analysis is the systematic analysis of data pertaining to police services, criminal incidents, offenders, and targets to identify crime trends, patterns, criminals; inform tactical and strategic operations as well as problem solving and community policing programs; assess planned interventions and theories involving crime and criminality; and, produce administrative and public domain reports.

Course Outcomes

• CLO1:Interpret the discipline of Criminology.
• CLO2:Identify the general elements of Criminological Theory.
• CLO3:Illustrate how crime impacts communities.
• CLO4:Recognize various typologies of criminal behavior.
• CLO5:Categorize the major crime data sources.
• CLO6:Relate general elements of theory to the typologies of crime.
• CLO7:Clarify spatial aspects of crime and spatial analysis.
• CLO8:Interpret the different Criminological Theories associated with the geography of crime analysis.
• CLO9:Illustrate and employ the methods of critical evaluation and problem solving used in the geography of crime analysis.
• CLO10:Describe spatial analysis techniques commonly used in the spatial analysis of crime data.
• CLO11:Apply spatial analysis techniques to crime data in order to assess patterns of crime.
• CLO12: Apply spatial analysis techniques to crime data in order to develop crime reduction strategies.

This course provides students with an understanding of the concepts and practices of Administration and Leadership within public safety agencies. This course will examine Administration and Leadership within the fast growing and dynamic field of public safety. This course is designed especially for public safety professionals and those who wish to become public safety professionals. This course provides students with an understanding of Administration and Leadership roles in such areas as policing, courts, corrections, juvenile justice, security and associated support agencies. This course will cover contemporary issues facing the decision-makers of the American public safety system, with an emphasis on the skills necessary to be an effective leader. The course focuses on issues of policy evaluation and ethical leadership strategies as the key to effective and compassionate delivery of public safety services to the community. This course is designed to serve the needs of both experienced and novice professionals in the expanding field of public safety. The course will help enhance the skills and knowledge critical for effective Administration and Leadership in public safety.

Course Outcomes

• CLO1:Explain the structure and operation of criminal justice agencies.
• CLO2:Define the basic principles of effective administration and leadership.
• CLO3:Summarize the hierarchal role of supervision employed in criminal justice agencies.
• CLO4:Illustrate the organizational communications processes and its importance in the effective operation of the criminal justice agency.
• CLO5:Demonstrate the link between administrative and leadership styles and causes and solutions to employee dissatisfaction and poor morale.
• CLO6:Describe the various administrative and leadership styles.
• CLO7:Compare employee needs satisfaction to effective administration and leadership.
• CLO8:Distinguish administration and leadership techniques for counseling and motivating employees.
• CLO9:Evaluate disciplinary principles, policies, and practices.
• CLO10:Illustrate and evaluate effective ways to investigate complaints by and against subordinates.
• CLO11:Discuss the strengths and weaknesses of personnel evaluation systems.
• CLO12:Explain how to conduct effective performance evaluations.
• CLO13: Describe the administration and leadership role in training and problem solving.

This course will introduce, examine, and provide students with the opportunity to analyze and evaluate public safety policies. This course will emphasize a conceptual approach rather than a statistical focus to studying the creation, implementation, and evaluation of public safety policies. Although this will focus more on the steps involved in the evaluation of public safety policies it will also address the existence of policies and their relevance to the success of the social institution known as the public safety system. This course examines the federalization of public safety policy and the key actors in crime policy making. The course also reveals the enactment of different legislation by federal and state government and the correlation between public and political attitudes towards public safety response. This course will focus on how public safety policy is made, who makes the policies, the influences and the socio-political context of public safety policy. The impact of public safety policy on public safety will be explored. The evaluation and assessment of public safety policy within the Evidence-based context will be explored in this course.

Course Outcomes

• CLO1:Illustrate the historical, sociological and criminological perspectives and criminological methods related to crime policy making, implementation, and evaluation.
• CLO2:Outline the various political, economic, legal and social factors that influence the design, context, components, and processes of public safety policy making.
• CLO3:Evaluate and develop a solution/ intervention oriented public safety policy.
• CLO4:Apply and evaluate Evidence Based Policy practices and concepts.
• CLO5:Examine and explain public safety reform strategies, processes, and policies.
• CLO6:Illustrate the guidelines for Policy Analysis in Public Safety.
• CLO7: Utilize internet-based government resources for writing reports and analyzing policy data.

Ethical dilemmas confronting public safety professionals are far reaching and prevalent in today’s public safety system. Inherent within the public safety system is the power to make discretionary decisions that impacts the offenders, victims, communities, and society. This course exposes students to ethical issues associated with public safety systems. This course is designed to prepare students in identifying and critically examining ethical issues in the public safety system by applying ethical decision models. This course also provides students with the unique opportunity to analyze how they would resolve these issues according to their own values and beliefs while staying within the boundaries of the law and professional public safety codes of ethics. This course will examine the standards and codes of responsibility in public safety professions, such as the Law Enforcement Code of Ethics, ABA Standards of Professional Responsibility, American Jail Association Code of Ethics, the American Correctional Code of Ethics, Emergency Responders Code of Ethics, First Responders Code of Ethics, and the Public Safety Code of Ethics.

Course Outcomes

• CLO1:Demonstrate an understanding of the complex process of moral and ethical decision making when enforcing laws and processing offenders.
• CLO2:Develop a fundamental framework of analytical skills when examining ethical situations in the public safety system.
• CLO3:Describe how ethical decision making impacts not only offenders but also the victims, and society.
• CLO4:Interpret personal attitudes, values, and beliefs in relation to crime, offenders, victims, and the public safety system.
• CLO5: Illustrate ethical issues in public safety research.

This course will explore the role of service and support in creating great consumer experiences of police services. The service goals law enforcement administrators need to use to enhance customer experiences will be examined to empowering new service experiences strategies, and how effective customer service solutions can help law enforcement administrators create and manage their own great customer experiences across all channels, touchpoints, and devices. Eight-nine percent of customers lose confidence and stop doing business with an organization after a single bad experience. With the increased public expectations of law enforcement agencies and the increased level of visibility of police- community exchanges, customers not only discuss and post their experiences publicly but also discuss how well they are treated after the exchange through social media and other mediums. This course outlines that the public’s service and support experiences are affected by how well law enforcement administrators address customer service inquiries and provide a consistent and professional personal experience across police service channels. This course examines how law enforcement administrators respond to these challenges can differentiate against good or poor community relations and determine whether the public continue to engage their police agency to resolve community issues.

Course Outcomes

• CLO1:Identify the basic elements of service excellence and quality improvement components.
• CLO2:Outline and apply the elements of service excellence and quality improvement ideology and philosophy.
• CLO3:Identify service excellence and quality improvement strategies that establish trust while building lasting community relationships through positive police service interactions.
• CLO4:Examine criminal justice management, organization, and leadership principles through the perspectives of service excellence and quality improvement.
• CLO5:Illustrate police service delivery experiences that leverage consumers in growing police trust, improving public relations, and adding community partners while providing more effective and efficient services to consumers.
• CLO6:Distinguish methods to increase customer satisfaction of police services and related metrics by combining knowledge, processes, resources, and action to deliver consistent and positive service experiences.
• CLO7:Develop a comprehensive customer service program and plan to invoke training, assessment, and application of the quality of criminal justice services.
• CLO8:Construct, apply, and assess a customer satisfaction survey of police services.

This course will explore theoretical perspectives and practical skill sets for effective communication, intervention, and problem solving within a criminal justice context. This course will introduce strategies for negotiation, mediation, crisis intervention, conflict de-escalation, re-direction, and problem management. Practical approaches for assessing, managing and intervening in various criminal justice situations will be explored. Challenges with difficult client groups will be identified and appropriate interventions surveyed. Student will have ongoing opportunities to develop and practice skills and interventions through this course.

Course Outcomes

• CLO1:Describe various communication styles and approaches within a criminal justice setting.
• CLO2:Demonstrate various interviewing skills and techniques such as effective inquiring, basic conflict resolution and group facilitation.
• CLO3:Define intervention strategies and provide rationale for strategy selection with various client groups.
• CLO4:Illustrate and apply current problem management theories and skills.
• CLO5:Describe conflict management models and resolution approaches.
• CLO6:Illustrate various problem-solving strategies.
• CLO7: Determine appropriate contexts for basic affective, cognitive, and behavioral interventions.