Canvas Student Support Resources
- Canvas Student Guide will guide you, step by step, through the numerous Canvas features offered to students.
- Student Video Guide includes a more detailed overview of the Canvas features available to students.
How to Access Canvas Courses?
- Go to Averett’s website (https:///www.averett.edu).
- Click on ‘Student Tools’ (for Faculty/Staff, click on Faculty & Staff).
- Scroll down until you see ‘Canvas Login’ on the left hand side.
- Enter your AU credentials to login.
Why am I being taken to a Gmail login screen?
- Canvas is connected to your AU email, which is hosted on a Gmail account
I tried to login into canvas but it’s giving me an error! What’s going on?
- Make sure that you are signed out of any other Google/Gmail account.
- You can’t log into Canvas if you are signed into another Google/Gmail account.
- Sign out of the other Google/Gmail account and try again.
- If the error persists, please email the Canvas Help Desk at [email protected].
How do I make sure my Computer is ready for Canvas?
It is highly recommended updating your browser to the newest version. In the links below, you will find detailed information on minimum system and browser requirements for desktop computers and mobile devices. We highly encourage students to use Firefox or Chrome when using Canvas.
- Basic Computer Specifications for Canvas?
- Browser Requirements
- Will Canvas work on my mobile device?
- How do I clear my browser cache on a Mac?
- How do I clear my browser cache on a PC?
Next Steps Once you have logged into Canvas
Navigating through Canvas is highly intuitive; students can access their courses, change the settings preferences, manage their coursework, and customize their profiles. While there are a plethora of guides at our students fingertips, the best way to find out what Canvas is all about is to explore.
Important: When modifying your Notification settings, keep your Announcements and Conversation notifications ON to get email notifications about newly posted announcements and Inbox messages. Student are highly encouraged to download the Canvas app to their smartphone and update their settings to allow for push notifications about newly posted announcements.
Navigating Through Canvas and Accessing the Courses
- Canvas Overview (Video)
- How do I use the Global Navigation Menu?
- How do I use the Dashboard?
- How do I view my Canvas courses?
- How do I customize my Course list (hide or display links to the courses)?
- How do I use the Course Home Page?
Changing User Profile and Preferences
- How do I edit my Profile and add a Profile picture?
- How do I set my Notification Preferences?
- How do I receive Canvas Notifications on my cell phone?
Quick Guide on Canvas Features
Discussions
- How to use Discussions?(Video)
- How to reply to Discussion Topic or to students’ Comments?
- How to create a Discussion?
- How to attach a file to a Discussion reply?
Assignments
- Assignments Overview
- How to submit assignments?
- How to check if my assignment has been successfully submitted?
- How to view assignment feedback from my instructor?
- How will I know when my assignment has been graded?
Quizzes
- How to take the Canvas Quiz?
- How do I know if I can retake a Quiz?
Grades
- How do I view grades?
- How do I approximate my assignment scores using the What-If Grades feature?
- What do the icons on the Grades page represent?
Modules
On-demand Videos for Students
Below you will find a number of short videos on how to be successful online student.
- Assignments Overview (Students)
- Assignment Submissions (Students)
- Calendar (Students)
- Canvas Help Resources (All Users)
- Canvas Student for iOS
- Canvas Student for Android
- Canvas Overview (Students)
- Chat (Students)
- Collaborations (Students)
- Communication (Students)
- Conversations Overview (All Users)
- Discussions (Students)
- DocViewer Overview (All Users)
- ePortfolios (Students)
- Files (Students)
- Grades (Students)
- Groups: Creation & Interaction (Students)
- Notification Preferences (All Users)
- Peer Reviews (Students)
- Rich Content Editor (All Users)
- Quizzes (Students)
- User Settings & Profile Picture (All Users)
Still need more help? Contact the [email protected] or submit an Averett IT ticket
*Student Guides and Videos were created by Instructure.