Canvas Student Support Resources

  • Canvas Student Guide will guide you, step by step, through the numerous Canvas features offered to students.
  • Student Video Guide  includes a more detailed overview of the Canvas features available to students.

How to Access Canvas Courses?

  • Go to Averett’s website (https:///
  • Click on ‘Student Tools’ (for Faculty/Staff, click on Faculty & Staff).
  • Scroll down until you see ‘Canvas Login’ on the left hand side.
  • Enter your AU credentials to login.

Why am I being taken to a Gmail login screen?

  • Canvas is connected to your AU email, which is hosted on a Gmail account

I tried to login into canvas but it’s giving me an error! What’s going on?

  • Make sure that you are signed out of any other Google/Gmail account.
  • You can’t log into Canvas if you are signed into another Google/Gmail account.
  • Sign out of the other Google/Gmail account and try again.
  • If the error persists, please email the Canvas Help Desk at [email protected].

How do I make sure my Computer is ready for Canvas?

It is highly recommended updating your browser to the newest version. In the links below, you will find detailed information on minimum system and browser requirements for desktop computers and mobile devices. We highly encourage students to use Firefox or Chrome when using Canvas.

Next Steps Once you have logged into Canvas

Navigating through Canvas is highly intuitive; students can access their courses, change the settings preferences, manage their coursework, and customize their profiles. While there are a plethora of guides at our students fingertips, the best way to find out what Canvas is all about is to explore.

Important: When modifying your Notification settings, keep your Announcements and Conversation notifications ON to get email notifications about newly posted announcements and Inbox messages. Student are highly encouraged to download the Canvas app to their smartphone and update their settings to allow for push notifications about newly posted announcements.

Navigating Through Canvas and Accessing the Courses

Changing User Profile and Preferences

Quick Guide on Canvas Features






On-demand Videos for Students

Below you will find a number of short videos on how to be successful online student.

Still need more help? Contact the [email protected] or submit an Averett IT ticket

*Student Guides and Videos were created by Instructure.