Telehealth Information

The Counseling Center is now providing services to students who are new to the center, as well as on-going clients, via telemental health.  Students who are interested in our services, but have not previously been seen at the Counseling Center may email to schedule an Intake Appointment. Students who current, ongoing clients of the Counseling Center may continue to schedule sessions for telemental health services.  Students do not need to be in vicinity of our campuses to receive telemental health services, however, they DO NEED TO BE IN VIRGINIA.

Tips for Successful Telehealth Appointments

  • Choose a confidential location, away from others who can see or hear you. Do not have a telehealth session in a public place.
  • Non-verbal communication is important for the counseling process! Seek an environment with good lighting where your clinician can see you well.
  • Eliminate or reduce distractions and plan for unplanned disruptions (e.g. a phone call, a pet, someone interrupts or walks in)
  • Identified a back-up method (i.e., the phone) for your appointment in the event your technology is faulty.
  • Ensure that your location matches the address given on the Telemental Health Informed Consent Form.

Averett Counseling Center Telehealth Portal

Use the link below to access your client portal. This portal will give you access to your telehealth appointment, important documentation, and other information for your sessions. If you have any questions you can email and Jessie or Jenny will get back to you as soon as possible!